Privacy Policy

This Privacy Policy explains how Ticlick, LLC (‘Ticlick’, ‘we’, ‘our’, or ‘us’) collects, uses, and protects information when you use our services. This Policy is incorporated into our Terms of Service and applies globally, including compliance with GDPR (EU) and CCPA/CPRA (California, USA).

1. Information We Collect

We collect information that you provide directly, such as account registration details, payment information, and communications. We also automatically collect technical data, including log files, cookies, and usage statistics.

2. How We Use Information

We use collected data to deliver and improve our Services, process payments, communicate with you, provide customer support, and comply with legal obligations.

3. Legal Bases for Processing (GDPR)

For users in the European Economic Area (EEA), we process personal data under the following legal bases:
– Performance of a contract (providing the Services);
– Compliance with legal obligations;
– Legitimate interests (improving services, fraud prevention);
– Consent (for marketing and cookies).

4. Data Sharing

We share information only with trusted partners who provide hosting, payment, messaging, and support services. We do not sell personal data.

5. International Data Transfers

We may transfer data outside of your country of residence, including to the United States. Where applicable, such transfers rely on appropriate safeguards such as Standard Contractual Clauses (SCCs).

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, and resolve disputes.

7. Your Rights

Depending on your location, you may have rights to access, correct, delete, or restrict your data, object to processing, and request data portability. You can also withdraw consent for marketing communications at any time.

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage, and deliver relevant content. You can manage your cookie preferences through your browser settings.

9. Security

We implement technical and organizational measures to safeguard personal data. However, no method of transmission over the Internet or electronic storage is 100% secure.

10. Children’s Privacy

Our Services are not directed to children under 13, and we do not knowingly collect data from them. If we become aware of such data, we will delete it.

11. Updates to This Policy

We may update this Privacy Policy from time to time. If changes are material, we will provide notice at least 30 days before they take effect via email from ticlick@ticlickcrm.com to your admin email on file.

12. Contact Us

If you have questions about this Policy or our data practices, please contact us:

Ticlick, LLC
4355 141st Ln NW Andover, MN 55304
United States
Phone: (+962)799991096 ticlick@ticlickcrm.com

13. Subprocessors

We use trusted third-party providers to help us deliver our Services, such as hosting, payment processing, and messaging. Details about our subprocessors are available upon request by contacting us at ticlick@ticlickcrm.com.